Returns & Exchanges
At RevHQ, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. All returned products must be in their original, unused condition with all packaging and tags intact.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all components and manuals are included to avoid any restocking fees.
- 3.Ship the Package
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
